FAQs

Have questions for us?

Check below and feel free to contact us with anything additional.

Q: How much is residential pick-up?

A: Enter your physical address here for pricing. 

Q: When do services begin and how often is pick-up?

A: Once you sign up, your cart will be delivered in 3-5 business days, and your service should start the following week. Pick-up is provided once a week.

Q: Do you offer other types of waste pick-up?

A: Please contact us at pops@popssanitation.com and include a description of the debris to be removed along with 3 pictures of the debris. Then we can provide you with additional details and pricing.

Q: Do you offer valet pick-up service?

A: Yes, we do for an additional fee. Pricing is available at sign-up. Click here to provide your physical address and get pricing.

Q: How can I pay my monthly bill?

A: We offer both online payment and over-the-phone payment options for your convenience. To pay your bill, please click here.

Mail-In Payments
Pop’s Sanitation Services, LLC
PO Box 1022
Monticello, FL 32345

*Payments can be made 24 hours a day

Q: How often will I be billed? 

A: Billing can be done monthly, quarterly, or annually for residential services.

Q: What is your service area?

A: We are currently servicing residents in Jefferson, Madison, Taylor, and Suwannee counties, but we are always working to expand our reach. Check back for updates.